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We review Wendy’s first UK restaurant – menu, customer service and more

MY enthusiasm for opening Wendy’s in Reading had been simmering for some time, so when they invited me it was an offer I just couldn’t refuse.

On Friday May 28th I was able to check out Wendy’s before opening today and give you a taste of what to expect.

I couldn’t contain my excitement to try the food having never visited a Wendy’s before or been to America.

READ THIS: Wendy’s opens in Reading today

The restaurant feels modern and clean inside, with tables spaced out to allow diners to dine comfortably.

Ensuring guests feel safe during Covid has been well thought out by the team, with practical measures put in place to ensure social distancing indoors.

The restaurant has a separate area where you queue to order your food and then a large open area where you wait for your meal.

Unlike the drink machine at Five Guys where you have to touch a screen to pour your drink, Wendy’s has a system that looks like something from the future. I assume this is to avoid contact during Covid-19.

Reading chronicle:

What you do is you just scan the QR code on the screen, choose from a selection of soft drinks, then press and hold the pour button on your phone. It was like magic.

Unfortunately the coke ran out for my friend, but one of the team quickly refilled the drink machine so I can’t fault their service.

My friend Ellie and I were able to try a selection of items from the menu including the real chicken breast nuggets, chicken burger and Ellie tried the Baconator burger.

Reading chronicle:

The food was so fresh and everything had such strong flavors. Every bite of the burger I had was delicious, with the Brioche style bun giving a soft texture and the sweetness contrasting with the succulent and flavorful chicken.

The batter was crispy, light, and not greasy at all, but it was chewy enough that I knew I was having an indulgent meal.

Reading Column: Baconator Burger Ellie Tried Bacon Burger Ellie Tried

If you go later in the day you have to try the Bacanotor Cheesy Fries. The fries were well seasoned and chewy inside, the crispy bacon drippings melting into the fries.

To get the full Wendy’s experience, I was told to dip the chips in the Frosty chocolate I ordered.

Take my word for it, the combination works well together because you have the mix of sweet and salty. It made me nostalgic too because it reminded me of when I was little when I dipped my fries in a McDonald’s milkshake.

There is also a fantastic choice for vegetarians or people who fancy something lighter.

In the video above, you’ll hear me explain that I wouldn’t go for vegetarian food, but for anyone who is, the veggie bites taste great and will leave you feeling full.

They also do jacket potatoes and salads. I can’t wait to try the avocado salad which has the veggie bites and the Southwest Ranch dressing!

If you’re visiting Reading or not sure what to eat for lunch, Wendy’s might be worth a visit.